Patient Referrals and Consultations

Referrals by Phone

First Call representatives are available to assist physicians and their staff with access to University of Florida and Shands Jacksonville specialty clinics.

If you would like to schedule a patient, have questions about a referral, or wish to speak directly to a UF physician, please call our First Call representatives at 904-633-0411. Hours are Monday through Friday, 8 a.m. to 5 p.m.


Referrals Online

Shands Jacksonville offers community physicians online patient referrals and consultations through Order Facilitator as well as access to patient records through our Physician Portal. If you have already registered for access, please use the following links:

Order Facilitator       Physician Portal

For more information or to sign up, please see the following documents:

Order Facilitator Support

If you have any questions or issues regarding Order Facilitator, please contact Shands Jacksonville Business Development at 904-244-9770 or email BusinessDevelopment@jax.ufl.edu.